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Product launchAgentic AI, MCP & the context layerOpenAI
OpenAI Blog · Read source ↗

OpenAI has launched OpenAI Presence, an enterprise AI agent platform designed to facilitate the deployment of voice and chat agents for both customer service and internal business workflows.

MyDataWork POV — OpenAI Presence is the enterprise AI agent platform that finally puts the emphasis where it belongs: on trust and deployment. By focusing on proven capabilities, it tackles the often-overlooked issue of reliability in AI agents. The focus is on ensuring that AI agents can be trusted to handle real-world tasks without faltering, rather than merely on flashy tech. The real significance lies in its potential to stabilize AI interactions, a step many platforms gloss over.
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