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Case studyAgentic AI, MCP & the context layerNTT DATA
OpenAI Blog · Read source ↗

NTT DATA Group has implemented ChatGPT Enterprise and Codex to automate tasks for its 9,000 employees, reducing the time required for incident analysis to just 30 minutes and facilitating secure AI adoption at scale.

MyDataWork POV — NTT DATA's move to slash incident analysis time to 30 minutes with Codex is a practical win for data professionals. Speed matters, but creating a reliable process that can be replicated across teams is equally important. By leveraging AI to handle repetitive tasks, NTT DATA empowers its workforce to focus on more strategic initiatives. This isn't a piecemeal upgrade—it's a cohesive step toward building a more resilient and responsive data operation, where AI serves as a true enabler rather than a standalone solution.
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