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AnalysisGovernance, catalog & semantic layer
Forrester Blogs · Read source ↗

As commerce platforms integrate generative AI assistants, digital leaders face the challenge of harnessing productivity gains while managing governance risks. Ensuring that AI-generated outputs are visible, auditable, and aligned with company policies is crucial for maintaining control and accountability.

MyDataWork POV — The integration of genAI assistants in commerce software represents a necessary evolution in managing complex digital ecosystems. As AI becomes more embedded, the focus must shift to ensuring these tools operate transparently and in compliance with governance standards. This isn't a trivial task, but the potential for streamlined operations and enhanced decision-making is immense. The key is in treating AI as a collaborative partner, not a black box, ensuring every output is traceable and accountable.
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MyDataWork's AI-powered features can aid users by recommending automation candidates and identifying reuse opportunities, ensuring AI-driven initiatives are both efficient and aligned with governance policies. Explore MyDataWork ↗
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