MyDataWork POV — The value of CRM systems isn't in their standalone capabilities but in how they mesh with ERP frameworks. For large enterprises, this integration is indispensable, allowing for a seamless flow of information that supports complex decision-making. However, smaller businesses might find the full suite excessive, gaining little from the added complexity of ERP unless their operations justify it. The suite advantage is only an advantage if your operational scale demands it. Otherwise, it's an exercise in overengineering.